Sales Support and Field Test Engineer

Location: UK

Description

We have an excellent opportunity for you to join as a Field Test Engineer / Sales Support Engineer based in the Greater London area for a leading player in Mobile Resource Management (MRM) and high technology wireless communications products space.

In this role, you will help execute test plans, assist engineering in OBDII (On Board Diagnostics) Wireless GPS tracking products development in automotive sector and technically support assigned customers in Europe from a pre and post sales perspective.

This position involves supporting customers and testing products. The candidate should have some prior experience working with wireless devices and preferably be familiar with GPS receivers and GSM/GPRS modems.

You will

  • Work with Sales as the technical representative and lead technical evaluation phases of the products by customers
  • Work with engineering and R&D team to execute European automotive product test plans and assist in supporting the European OBDII customer base
  • Respond to customer service calls and work technical issues to closure with customer Field Application Engineers resolving issues such as Vehicle compatibility support
  • Develop applications wireless configurations
  • Execute automotive product test plans
  • Perform testing, debugging and fault isolation
  • Document all test anomalies along with associated device configuration and procedures
  • Work to help close support calls and technical sales escalating to engineering as required
  • Work with Engineering, R&D team to determine effective technical solutions for customer applications and fix any applications-specific field issues
  • Develop tools and utilities to assist in the development, testing, and fielding of our products
  • Work with other application engineers to update and maintain technical documentation

You need

  • BTEC HNC/HND or Bachelor’s Degree required or equivalent experience
  • Minimum of 3 years previous experience with wireless engineering and test activities
  • Experience with cellular modems, GPS technology, embedded systems, and client server technology
  • Ability to coordinate with other individuals and organizations to execute tests locally and in different geographic regions
  • To identify and procure equipment needed to conduct tests
  • Ability to analyse test and protocol data, generate detailed and executive summary reports, and log all data associated with each test for historical trend analysis
  • Ability to work with a variety of organisations within the telecommunications and car industry
  • Ability to travel frequently and on short notice; approx. 50% of your time is expected to be performing duties away and this is mainly expected to in the UK & EU where there is vehicle access or testing
  • Excellent communications and interpersonal skill, both written and verbal

Useful knowledge:

  • Appreciation of software architecture, i.e. low level embedded code & server/client UDP/TCP Listeners
  • Test script development
  • Understanding of vehicle based networks & subsystems
  • Experience, knowledge and connections in the UK car industry
  • Experience of supporting wireless communications devices
  • Passion for cars

Personality:

  • Maturity, flexibility and self-discipline are key
  • Possess excellent communication skills
  • Be a team player
  • Be highly Professional & ethical

You get

  • An excellent salary with a 10% bonus
  • Opportunity to travel throughout the EU
  • Two weeks training in the Southern California HQ
  • A minimum of a one-year self-employment contract

Contact

If interested, please send an email (incl. CV in PDF format) to Shafiq Mumani or use the form below to apply and upload your resumé/CV.

Sales Support, Field Test Engineer, Applications Support Engineer, Field Engineer, OBD Engineer, Field Applications Engineer

GPS receivers, GSM Modem, GPRS modem, OBD2, OBD II, OBDII, Labview, On Board Diagnostics, CAN, Controller Area Network, NeoVI, VehicleSpy, CANdo, Kvaser, Komodo, CANCapture

Carrier solutions: 4RF, Sierra Wireless, Jasper, Axell, Digi International, Novatel

Fleet tracking: Infor, Novatel, Box Telematcis, Satel, Raco, Fleetmatics, Marston

Euroworld, Select Autosystems, Telogis, Trafficmaster, Safety Track, Smartdrive, Drivecam, Teletrac, RTI Robotics, Greenroad, Independent Tracking, Insight Telematics, CrystalBall, VeriLocation, Quartix, Teltonica, Trackmate, Mobile Devices

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