Customer Service Rep/ Inside Sales / Renewal Sales Rep, North America, Enterprise Messaging

Location: Springfield, VA

Description

We have an exciting role for a junior Inside Sales person to join the sales team for our client who is a global provider of a wide range of messaging solutions focused on an alternative to MS Exchange.

When applying, please specify the following otherwise we may not be able to process your application:

  • salary you are on and looking for
  • what B2B experience you have
  • commuting distance you livefrom Springfield, VA
  • if you have US Citizenship or Green Card

If you are a proactive and dynamic goal focused candidate who will help in expanding and take care of theUS customer base, energetic, enjoy cold/warm calling, committed to customer service and selling, excel at developing relationships, have a team approach and bring a no nonsense attitude to work every day then you would be a great fit for the team!

 

You will

  • have a pro-active approach and ability to deal with customers on the phone (cold or warm calling)
  • take incoming calls from potential clients
  • call clients for software licence renewal (existing and some that were clients in the past)
  • filling information/data entry into a CRM system (Salesforce)
  • helping the field sales team to start communication with potential customers (e.g. help set up meetings and demos)
  • help with marketing campaign follow ups
  • answering basic sales and licensing calls
  • prepare quotes from in-bound leads

You need

  • 1 year of experience in a sales/customer support role in a B2B (Business to Business) environment
  • very good knowledge of Word and Excel
  • good knowledge/ interest in software, IT or networking solutions
  • excellent interpersonal, written and oral communication and presentation skills
  • experience with Salesforce or other CRM (optional)
  • experience selling enterprise software / SaaS (optional)

You get

  • a salary ranging $35-45k depending on experience
  • personal medical insurance
  • free on-site gym

Contact

If interested, please send an email (incl. CV in PDF format) to Shafiq Mumani or use the form below to apply and upload your resumé/CV.

Messaging solutions: Cisco, Microsoft Exchange, MS Exchange, Zimbra, VMware, Google, Kerio, Cloudmark, R1Sync, GetSync’d, InGate, RAE Internet, IBM, HP, Oracle, Messaging Platform, Unified Communication, UC, Office 365, Google Apps, SaaS, Cloud Services, Microsoft Outlook

Job Titles: Customer Service Representative, Inside Sales Rep, Renewal Sales, Sales Executive, Account Executive, Telesales Representative, Sales Associate, Inside Sales, License Renewals, Software Sales, Sales Representative, Account Manager, Account Management, Client Management, Client Manager, Inside Customer Service, B2B Sales

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